FAQ

Questions About Your EVOLVh Order?
Email us anytime at hello@evolvh.com and our team will be happy to help.

Where is mybetterroots.com?
If you tried to visit mybetterroots.com and ended up here, you're in the right place. Our Better Roots site is currently undergoing updates, and in the meantime, you can shop Better Roots products right here.

How do I access my Reward Points?
Your EVOLVh and Better Roots rewards are safe and still exist, just not visible during our site migration. Email us at hello@evolvh.com and we'll help you redeem your points on your next order.

How do I access my subscription?
As we build a new experience for EVOLVh.com and mybetterroots.com, we've temporarily paused all subscriptions. We're sorry for the disruption and truly appreciate your patience. We'll notify you as soon as subscriptions are ready to resume, and you'll always remain fully in control. Subscriptions will never restart automatically.

Where is my Order History? 
We're in the middle of some exciting behind-the-scenes updates! While we migrate our site, some order history and account details may not be visible right now, but everything is safe, including your loyalty points. Have an order or subscription question? We've got you. Email us at hello@evolvh.com and we'll take care of it.